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Commenting on Tasks

Learn how to add comments to records, and how the notifications will appear.

Written by Thomas Wallace

Updated at January 27th, 2026

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Table of Contents

Steps to Add a Comment to a Task Comment Notifications

Learn how to add comments to tasks, and how the notifications will appear.

 

Steps to Add a Comment to a Task

  1. Identify the task you wish to add a comment on (using the filters if needed).
  2. Select the mail icon / comments text.
  3. Add your comment.
  4. Select the green tick / save.

 

 

 

Comment Notifications

  1. NOTE: It is important that users have notifications toggled on for comments on records & tasks.
    1. Go to your account settings
    2. Go to notifications
    3. Toggle on either the in app and/or email notifications for comments on records and tasks.
  2. The user who created the record/ task will receive a notification that a comment has been added to the record/task.
  3. The users who have previously commented on the record/ task will receive notifications moving forward when other users also comment on that specific record/ task.

 

 

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