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Getting Started (Chat)

Learn how to ensure your app is updated to the latest version, how to then turn on the correct chat permissions (if you have the farm manage permission) so that you and the team can begin using chat.

Written by Thomas Wallace

Updated at January 6th, 2026

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If you still have questions or prefer to get help directly from our support team, please contact support below.

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  • Getting Started
    Welcome Email And First Logging In Basic App Navigation Logging In as a New User
  • Base Map
    Farm Base Map Editor Export Map
  • Settings
    User Settings Notifications Account Settings Farm Settings
  • Tags
    Creating Tags Creating Tag Categories Editing Tags Deleting Tags Public vs Restricted Tags Match All Tags vs Match Any Tag
  • Records
    Create a Record Copy a Record Edit a Record Transfer Record to a Task Delete Records Copy Records and Tasks to Another Farm How to Add a Reminder to a Record How to Create Reports and Print them Commenting on Records
  • Tasks
    Create a Task Edit a Task Copy a Task Transfer Task to a Record Delete a Task Complete Tasks How to Add a Reminder to a Task How to Create Reports and Print them Commenting on Tasks
  • Map Layers
    Create Basic Map Layers Edit Map Layers
  • Timesheets
    How To Create A Timesheet How To Approve Timesheets How To Generate Timesheet Reports
  • Chat
    Chat Full Walkthrough Getting Started (Chat) Chat Permissions Create New Chats Basic Chat Functions Attach Records and Tasks to Chat & How to Create Records and Tasks from Chat. How to Edit, Leave, Archive and Unarchive Chats Chat Reactions
  • Tips & Tricks
    Navigate Between Multiple Farms How to Quick Search when Filtering by Tags How to Search for Keywords & Numbers Long Press / Double Clicking Tags and Paddocks Using the Filter by Date Function (Calendar Icon) How to Use Jump to Date Filter How to Print Farm Map
+ More

Learn how to ensure your app is updated to the latest version, how to then turn on the correct chat permissions (if you have the farm manage permission) so that you and the team can begin using chat.

 

Update Your App.

  • Firstly, ensure Resolution is updated to the latest version.
  • If you need an update, where the image is circled, it will say ‘Update’. Select this.

 

 

Steps to Access User Permission Settings - Mobile

  1. Select ‘More’ in the bottom right hand corner of your screen.
  2. Select ‘Settings’.
  3. Navigate to the Users section.
  4. Either select an existing user or select add a new user.
  5. Here you will see their user permissions.
  6. Important Note: Only users with the farm manage permission enabled can view these settings, make edits and activate chat for other users.

 

Assign Chat Permissions To Yourself.

  • Firstly, assign the chat permissions to yourself.
  • Your account will be the first listed name under ‘Users’.
  • Give yourself the chat permissions.

 

 

Give Chat Permissions To Other Users.

  • In the next lesson Chat Permissions. We will explain what each permission level means for your farm users.
  • Go through and give all your farm users (who you want to have chat access) the relevant chat permissions.

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  • Create New Chats
  • Basic Chat Functions
  • Chat Permissions
  • Chat Full Walkthrough

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