Contact Us

3If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • Pricing
  • About
  • Support
English (UK)
US English (US)
GB English (UK)
  • Home
  • Settings
  • User Settings

Additional User Settings

Learn how to expand the user list to see all permission levels, how to search for users, the difference between active, invited and archived users, and how to reinstate a removed user.

Written by Thomas Wallace

Updated at July 11th, 2025

Contact Us

If you still have questions or prefer to get help directly from our support team, please contact support below.

Contact Support
  • Records
    Create a Record Copy a Record Edit a Record Transfer Record to a Task Delete Records Copy Records and Tasks to Another Farm
  • Tagging
    Creating Tags Creating Tag Categories Editing Tags Deleting Tags Match All Tags vs Match Any Tag Public vs Restricted Tags
  • Tasks
    Create a Task Edit a Task Copy a Task Transfer Task to a Record Delete a Task Complete Tasks
  • Mapping
    Export Map Map Layers Map Editor
  • Settings
    User Settings Notifications Account Settings Farm Settings
+ More

Table of Contents

Manage Farm Permission Steps to Access User Settings - Mobile Steps to Access User Settings - Desktop Expand List Search for Users Active, Invited and Archived Users Reinstate Removed User

Learn how to expand the user list to see all permission levels, how to search for users, the difference between active, invited and archived users, and how to reinstate a removed user.

 

Your browser does not support HTML5 video.

 

Manage Farm Permission

  • In order to access the user settings, a user will firstly need the farm manage permission enabled.

 

 

Steps to Access User Settings - Mobile

  1. Select ‘more’ in the bottom right hand corner of your screen.
  2. Select ‘settings’.
  3. Navigate to the users section.

 

 

Steps to Access User Settings - Desktop

  1. Select ‘more’ in the bottom right hand corner of your screen.
  2. Select ‘settings’.
  3. Navigate to the users section.

 

 

Below we will outline the additional settings and tools available within the user section.

 

Expand List

  • To expand the user list, where all the permission levels for each user become visible, select the small downwards arrow next to the add user icon.

 

 

Search for Users

  • To search for specific users, use the search bar available and type in the users name.

 

 

Active, Invited and Archived Users

  • Active users have been invited to your farm, completed registration, have at least the access level permission and can currently access the farm.
  • Invited users have been invited to your farm, are yet to complete registration and therefore cannot currently access your farm.
  • Archived users (have a bin icon and the word ‘Archived’ next to their name) have been removed from your farm, the farm access permisson has been revoked, and we can see they have the farm associate permission. Which means they used to be apart of your farm, however no longer have access.

 

 

Reinstate Removed User

  • In our archived list, we can see users that have been removed as they have a bin icon and the word ‘Archived’ next to their name.
  • These users have the associate level permission only, meaning they used to be apart of the farm but longer have access.
  • To reinstate a user, you can simply enable the farm access permission.

 

 

extra options user preferences user settings reinstate user

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • User Permissions
  • Add New Users
  • Delete/ Remove Users

Copyright 2025 – Top Rail Limited | All rights reserved

Expand