Learn how to delete tasks from Resolution. Once a task has been deleted, it CANNOT be retrieved, so please be careful when deleting information.

Steps to Delete a Task - Mobile

1. Navigate to the tasks page.
2. Identify the task you wish to delete  (using the filters if needed).
   1. For an incomplete task: Select ‘Edit’.
   2. For a completed task: Select ‘View’ and then select ‘Edit’.
3. Select ‘Delete’.
4. Select ‘Delete’ once more to confirm.
5. Any user associated with the task will be notified that is has been deleted.

Steps to Delete a Task - Desktop

1. Navigate to the tasks page.
2. Identify the task you wish to delete (using the filters if needed).
   1. For an incomplete task: Select ‘Edit’.
   2. For a completed task: Select ‘View’ and then select ‘Edit’.
3. Select ‘Delete’.
4. Select ‘Delete’ once more to confirm.
5. Any user associated with the task will be notified that is has been deleted.

Best Practices:

• We recommend that you double check before deleting any information from Resolution.
• If you are unsure about the task, and whether you want to delete the information. Consider creating a tag category named ‘Z Archived’ and place this in a tag category named ‘Z Archived’ (explained here in Deleting Tags). This way the task will be out of the way.