Contact Us

If you still have questions or prefer to get help directly from our support team, please contact support below.

Contact Support
  • Home
  • Pricing
  • About
  • Support
English (UK)
US English (US)
GB English (UK)
  • Home
  • Settings
  • Account Settings

Forgotten Password

Learn how to reset your password if you have forgotten it and cannot access your account.

Written by Thomas Wallace

Updated at December 17th, 2025

Contact Us

If you still have questions or prefer to get help directly from our support team, please contact support below.

Contact Support
  • Getting Started
    Welcome Email and First Logging In Basic App Navigation Logging In as a New User
  • Base Map
    Farm Base Map Editor Export Map
  • Settings
    User Settings Notifications Account Settings Farm Settings
  • Tags
    Creating Tags Creating Tag Categories Editing Tags Deleting Tags Public vs Restricted Tags
  • Records
    Create a Record Edit a Record Copy a Record Delete Records Transfer Record to a Task Copy Records and Tasks to Another Farm How to Add a Reminder to a Record Commenting on Records How to Create and Print Reports
  • Tasks
    Create a Task Edit a Task Copy a Task Transfer Task to a Record Complete Tasks Delete a Task Copy Tasks and Records to Another Farm How to Add a Reminder to a Task Commenting on Tasks How to Create and Print Reports
  • Map Layers
    Create Basic Map Layers Edit Map Layers
  • Timesheets
    How to Create a Timesheet How to Approve Timesheets How to Generate Timesheet Reports
  • Chat
    Chat Full Walkthrough Getting Started (Chat) Chat Permissions Create New Chats Basic Chat Functions Chat Reactions Attach Records / Tasks to Chat and How to Create Records / Tasks from Chat How to Edit, Leave, Archive and Unarchive Chats
  • Tips & Tricks
    How to Navigate Between Multiple Farms How to Quick Search when Filtering by Tags Match All Tags vs Match Any Tag Long Press / Double Clicking Tags and Paddocks Using the Filter by Date Function - Calendar Icon How to Search for Keywords and Numbers How to Use Jump to Date Filter How to Print Farm Map
+ More

Table of Contents

Steps to Reset Password - Mobile Steps to Reset Password - Desktop

Learn how to reset your password if you have forgotten it and cannot access your account.

 

Steps to Reset Password - Mobile

  1. Select ‘Forgotten your password?’.
  2. Enter your email associated with the account.
  3. Select ‘Reset my password’.
  4. Select the link sent to your email and follow the instructions.
  5. Note: New password must be at least 6 characters long.

 

 

Steps to Reset Password - Desktop

  1. Select ‘Forgotten your password?’.
  2. Enter your email associated with the account.
  3. Select ‘Reset my password’.
  4. Select the link sent to your email and follow the instructions.
  5. Note: New password must be at least 6 characters long.

 

 

lost password memory lapse reset password new password forgot password

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Change Password
  • Change Account Settings
  • Change Account Details
  • Logging In as a New User

Copyright 2026 – Top Rail Limited | All rights reserved

Expand