Change Password
Learn how to change your password from within the Resolution app. This is not for forgetting your password and being unable to access your account, for that - search 'Forgotten Password'.
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Table of Contents
Learn how to change your password when logged into your Resolution app account. If you are logged out of your account, and have forgotten your password - click Forgotten Password.
Steps to Change Password - Mobile
- Select ‘More’ in the bottom right hand corner of your screen.
- Select ‘Account’.
- Select ‘Change password’.
- Enter your current password.
- Set your new password. Note: New password must be at least 6 characters long.
- Enter your new password again.
- Select ‘Save’.
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Steps to Change Password - Desktop
- Select ‘Account’ in the top right hand corner of your screen.
- Select ‘Change password’.
- Enter your current password.
- Set your new password. Note: New password must be at least 6 characters long.
- Enter your new password again.
- Select ‘Save’.
Logged In - But Forgotten Password
- If you are currently logged into your account, but can't remember your current password in order to change your password.
- On both mobile and desktop, from within the change password screen. Select ‘Forgot your current password?'.
- Ensure the correct email address to your account is entered.
- Select ‘Save’.
- Click the link in the email sent to you, and complete the instructions.
