Skip to content
English - New Zealand
  • There are no suggestions because the search field is empty.

Forgotten Password

Learn how to reset your password if you have forgotten it and cannot access your account.

 

Steps to Reset Password - Mobile

  1. Select ‘Forgotten your password?’.
  2. Enter your email associated with the account.
  3. Select ‘Reset my password’.
  4. Select the link sent to your email and follow the instructions.

NOTE: New password must be at least 6 characters long.

 

Steps to Reset Password - Desktop

  1. Select ‘Forgotten your password?’.
  2. Enter your email associated with the account.
  3. Select ‘Reset my password’.
  4. Select the link sent to your email and follow the instructions.

NOTE: New password must be at least 6 characters long.

 

Related Articles - 

  1. Change Password
  2. Change Account Settings
  3. Change Account Details
  4. Logging In as a New User
×