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Change Password

Learn how to change your password from within the Resolution app. This is not for forgetting your password and being unable to access your account, for that - search 'Forgotten Password'.

Written by Thomas Wallace

Updated at July 11th, 2025

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Table of Contents

Steps to Change Password - Mobile Steps to Change Password - Desktop Logged In - But Forgotten Password

Learn how to change your password from within the Resolution app. This is not for forgetting your password and being unable to access your account, for that - search 'Forgotten Password'.

 

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Steps to Change Password - Mobile

  1. Select ‘More’ in the bottom right hand corner of your screen.
  2. Select ‘Account’.
  3. Select ‘Change password’.
  4. Enter your current password.
  5. Set your new password. Note: New password must be at least 6 characters long.
  6. Enter your new password again.
  7. Select ‘Save’.

 

 

Steps to Change Password - Desktop

  1. Select ‘Account’ in the top right hand corner of your screen.
  2. Select ‘Change password’.
  3. Enter your current password.
  4. Set your new password. Note: New password must be at least 6 characters long.
  5. Enter your new password again.
  6. Select ‘Save’.

 

 

Logged In - But Forgotten Password

  • If you are currently logged into your account, but can't remember your current password in order to change your password.
  • On both mobile and desktop, from within the change password screen. Select ‘Forgot your current password?'.
  • Ensure the correct email address to your account is entered.
  • Select ‘Save’.
  • Click the link in the email sent to you, and complete the instructions.

 

 

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