Steps to Delete/ Remove a User - Mobile
- Select ‘More’ in the bottom right hand corner of your screen.
- Select ‘Settings’.
- Navigate to the Users section.
- Select the user whom you wish to remove.
- Select the ‘Farm Access’ permission.
- Select ‘Revoke’.
NOTE: Removing users won't delete or remove any of their content such as tasks or records that they have created within Resolution.
NOTE: The deleted user does not get a notification that they have been removed from the account, but the next time they open their app they will no longer have access to your farm account.
Steps to Delete/ Remove a User - Desktop
- Select ‘Settings’.
- Navigate to the Users section.
- Select the user whom you wish to remove.
- Select the ‘Farm Access’ permission.
- Select ‘Revoke’.
NOTE: Removing users wont delete or remove any of their content such as tasks or records that they have created within Resolution.
NOTE: The deleted user does not get a notification that they have been removed from the account, but the next time they open their app they will no longer have access to your farm account.
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How to Reinstate Users
- Once you ‘remove’ the user. They will go into the ‘Archived’ users list where they will have a little bin icon next to their name.
- If you'd like to re-invite them to join your farm - you will receive an error message if you were to add them the normal way (see here).
- Therefore you can navigate to your ‘Archived’ users list, click on the person and re-instate their farm access and other permissions.
